Privacy Policy

1. Overview

Chaicreator.ai (“we”, “us”, or “our”) helps Shopify merchants create AI-generated video ads. This Privacy Policy explains how we collect, use, store and protect your information when you use our website and services.

2. Information we collect

• Account information: email address, name and authentication details provided during sign-up.
• Product data: Shopify product URLs, page content, images and descriptions you submit for ad generation.
• Usage data: actions you take in the app, such as projects created, concepts approved and videos generated.
• Billing data: subscription status and payment information handled by Stripe. We do not store full payment card details.

3. How we use your information

We use your information to:

• Provide, operate and improve Chaicreator.ai.
• Generate ad concepts, scripts, images and videos from your product data.
• Process payments and manage subscriptions.
• Communicate with you about your account, updates and support requests.
• Monitor usage and prevent fraud or abuse.

4. Data sharing

We do not sell your personal data. We share data only with trusted service providers necessary to run Chaicreator.ai, such as cloud infrastructure, payment processing and AI generation partners. All providers are contractually bound to protect your data.

5. Data retention

We keep your data for as long as your account is active or as needed to provide the service. You can request deletion of your account and associated data by contacting us.

6. Your rights

Depending on your location, you may have the right to access, correct, delete or restrict processing of your personal data. Contact us to exercise these rights.

7. Contact us

If you have questions about this Privacy Policy, please reach out through our Contact page.